KAVONI LASER & INK TEAM HAVE BEEN WORKING HARD TO ENSURE OUR GUEST EXPERIENCE IS SAFE AND SEAMLESS.
We are taking the health and safety of you, our clients and our staff seriously and wanted to provide you with the procedures and protocols we have in place to guarantee a safe salon reopening.
PREPARING FOR YOUR APPOINTMENT
- Our new policy requires you to wear a face mask at all times while inside our Clinic. Please bring a personal mask from home with elastics that go around your ears. If you do not have a mask, we will have disposable medical mask available for purchase.
- Arrive in clean clothing, with only your personal device and minimal personal items..
- Arrive no more than five minutes before your booked appointment, as designated waiting areas will no longer be available. You will be asked to wait outside until your service provider is ready to serve you. Stand outside our door and we will greet you for your appointment.
- To accommodate all of our clients we will be working on a tight schedule and will be booking extra time in between clients to properly disinfect surfaces. If you are more than 10 minutes late for your appointment for any reason, you will be considered a “no show” and will be charged in full for your missed appointment.
- Attend appointments alone. Friends, family members, children and/or pets will be asked to stay at home
- Please note that we will require 48 hours notice via email or text to cancel your appointment. Should you need to cancel and reschedule, we will do our best to accommodate you but can't guarantee a booking in the near future.
- No shows will be subject to a full appointment charge and will be moved to the bottom of the wait list should they wish to reschedule.
ARRIVING AT YOUR APPOINTMENT
- You will be asked to confirm if you are feeling well – no fever, cough, or difficulty breathing.
- Expect to have your temperature taken upon entering the location. We will use a contactless, infrared thermometer to check the temperature of every team member and client that enters the salon. Any team member or client with a temperature above 38C will be sent home, advised to seek medical attention and welcomed to return to the location when a fever and symptoms of COVID-19 no longer exist.
- Please disinfect your hands upon arrival, using the restrooms and/or sanitation stations provided. It is advised to wash hands with clean water for a minimum of 20 seconds.
- Outside food and/or drinks will not be permitted in the clinic. Serving beverages of any kind, magazines, and complimentary charging stations will be temporarily unavailable.
WE HAVE MANDATED THAT ALL TEAM MEMBERS
- Wear a mask at all times.
- Wash their hands, before and after every appointment.
- Clean and disinfect all tools with alcohol, before and after every appointment.
- Clean and disinfect their station, before and after every appointment.
- Sanitize their hands throughout the service if they change tools or step away from their station at any time.
- Stay home if they are sick and/or not feeling well.
WE ARE EXTREMELY GRATEFUL FOR YOUR SUPPORT AND UNDERSTANDING DURING THIS TIME.